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| HON Quality Management System |
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The Health On the Net Foundation as an
organization enforcing a quality ensuring code
of conduct for health websites, strives to continuously
improve the quality of its’ services
through numerous ways.
Measures for internal and external quality
assurance have been established with HON
for years but recently HON took steps to
improve the system in respect of the stringent
standards such as the EN 45011/ISO65 norm.
HON is a pioneering organisation in promoting and
deploying reliable online medical information through the
enforcement of its code of conduct, the HONcode.
Since its formation in 1995, it has continuously strived for
not only, quality assurance of the websites it reviews, but
also its services provided, including and especially the
HONcode accreditation process.
In addition to the internal annual inspection in respect to
the quality assurance, HON too is now also inspected on
a regular basis by neutral, qualified organisations
according to stringent norms like EN45011/ISO65 enforced
by internationally recognized and independent private
or governmental accrediting organizations. This thereby
assures that the HON certification system fulfils the most
stringent internationally recognised standards.
It also demonstrates the willingness of HON to collaborate
with official bodies, like the recent collaboration of HON at
the Governmental level in France with Haute Autorité de
Santé (HAS) for accreditation of all French health websites.
“Being externally evaluated by independent organizations
and receiving accreditation according to
internationally recognised norms provides HON with
further international validation and recognition” Celia
Boyer, Executive Directress of HON said.
Standards of quality are applied for all HON personnel
through fulfilment of required criteria during recruitment,
formal training, internal auditing both regular and ad hoc
and documentation of all HON procedures
In addition, HON now engages in new activities such as the
Complaint Handling and Tracking system, the Automatic
Difference Tracker that enhance the trust in the reliability
of HON’s accreditation activities and at the same time
make them more transparent to online medical and health
publishers as well as consumers.
In order to improve its quality and respond to the needs
of our users (Internet editors and consumers) HON encourages
you to help us by participating in our questionnaire
and the HON blog which is an upcoming feature and will
soon be online. (Please check regularly)
In addition to the internal annual inspection in respect to
the quality assurance, HON too is now also inspected on
a regular basis by neutral, qualified organisations
according to stringent norms like EN45011/ISO65 enforced
by internationally recognized and independent private
or governmental accrediting organizations. This thereby
assures that the HON certification system fulfils the most
stringent internationally recognised standards.
It also demonstrates the willingness of HON to collaborate
with official bodies, like the recent collaboration of HON at
the Governmental level in France with Haute Autorité de
Santé (HAS) for accreditation of all French health websites.
“Being externally evaluated by independent organizations
and receiving accreditation according to
internationally recognised norms provides HON with
further international validation and recognition” Celia
Boyer, Executive Directress of HON said.
Standards of quality are applied for all HON personnel
through fulfilment of required criteria during recruitment,
formal training, internal auditing both regular and ad hoc
and documentation of all HON procedures
In addition, HON now engages in new activities such as the
Complaint Handling and Tracking system, the Automatic
Difference Tracker that enhance the trust in the reliability
of HON’s accreditation activities and at the same time
make them more transparent to online medical and health
publishers as well as consumers.
In order to improve its quality and respond to the needs
of our users (Internet editors and consumers) HON encourages
you to help us by participating in our questionnaire
and the HON blog which is an upcoming feature and will
soon be online. (Please check regularly)
“We will continue to improve both the quantity and
quality of services provided, with our constant and
ultimate goal being to create a universally accessible
online pool of trustworthy and reliable medical information”
Boyer added.
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HON accredited by the French National Health Authority