27 Nov 2008
18 Jul 2016 - Jul 2017
04 May 2017
See the HONcode seal on the site
The content below is a sample of the content identified at a specific date by the HONcode team that justifies the respect of the eight ethical principles.
Information on our website does not aim to replace the advice provided by a doctor or other healthcare worker. If you have hep C you should regularly see your doctor for monitoring, information advice and referral.
(19 May 2016) - Link
HNSW PRIVACY STATEMENT
Please note that in this statement, Hepatitis NSW is referred to as ‘HNSW’, ‘us’, ‘we’ or ‘the organisation’.
Hepatitis NSW understands that privacy is important to our clients and members, and we are committed to protecting the information you provide us with. We recognise that people who give us their information have a right to know that it is protected, and also have a right to access that information under most circumstances. Those rights are consistent with our core values, and the philosophies we try to uphold in our work.
WHAT SORT OF INFORMATION MIGHT HEPATITIS NSW COLLECT ABOUT ME, AND WHY?
The information we may collect about you depends on why you contact the organisation. In general, we collect as little identifying information as possible in order to meet your needs.
If you become a member of the organisation, we will generally only collect personal information (see the definition below). That means that we will only have your contact details. We collect those so that we can provide you with information about hepatitis and our organisation. When becoming a member, you may also be asked questions about your ethnicity, profession and other characteristics (that is, we may hold sensitive information about you). If you are asked for that information it is to provide you with information which is relevant to you. If we collect sensitive information about you, it will be kept securely (see below)
If you are a client of the organisation (see the definition below), then we may collect more than your contact details, and may hold sensitive information about you (information which identifies you, and contains detail about things like your health, for example). We will only collect that information so that we can better meet your needs. For example, when you are having counselling, it is important for your counsellor to have more information about you so that they can talk through what is happening for you, and they may take notes on that information. If we collect sensitive information about you, it will be kept securely (see below)
If you are a client of HNSW, you can stay anonymous or use a pseudonym (a name that is not your real name). Of course, there may be times where this is impractical (for example, if we need to send you mail), and we may ask for your details
When you access most of our services, you will be asked to answer some demographic questions, asking about things like your age, ethnicity, and post code. You do not have to answer those questions if you don’t want to. You will not be penalised if you don’t want to answer demographic questions, and your answers (or your decision not to answer) will not have a negative impact on your ability to use our servicesWe ask about client demographics because they help us to analyse our performance, and tell us whether we are reaching our target populations or not. The demographic information you give us is generally not linked to your details. If that information is held with your personal information, it will be kept securely (see below)
GOOGLE ANALYTICS AND COOKIES
Our website makes a record of your visit and logs the following information for statistical purposes:
The user’s server address
The user’s top level domain name
The date and time of access to the site
Pages accessed and documents downloaded
The previous site visited
The type of browser software in use
No attempt will be made to identify anonymous users (including users logging on using a pseudonym) or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files. Our website hosting provider uses a web analytics service to help analyse how users use the site. They anonymously track how our visitors interact with our website, including where they came from, what they did on the site, and whether they completed any transactions on the site such as membership application.
Any information collected as part of your personal profile will be used only for the purposes of our website’s personalisation functions, and will not be used for any other purpose or passed to any other organisation.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.
HOW DOES HEPATITIS NSW HOLD THE INFORMATION IT HAS ABOUT ME, AND WHY?
Your information is only seen by people at Hepatitis NSW who need to see it as part of their work.
There are two reasons why we might hold personal or sensitive information about you:
We need your personal information to stay in contact with you, and you have given those details to us. For example, you might have become a member of HNSW, or given your details to one of our staff on the phone so that we can call you back
We need your sensitive information to meet your needs, and you have given us that information. For example, you might have asked us to provide advocacy on your behalf, or you might be getting counselling at HNSW
When you give us personal or sensitive information, it is kept securely. Electronic files are kept on a secure database, and are only available to staff who need to see them as part of their work. Paper files are kept in a locked filing cabinet, and are only available to staff who need to see them as part of their work. Personal records are kept for six years before they are securely destroyed
(18 Jul 2016) - Link
This principle is not applicable to this site
Level 4, 414 Elizabeth St
Surry Hills NSW 2010
(Infoline) 1800 803 990
(Admin) (02) 9332 1853(Fax) 02 9332 1730
(19 May 2016) - Link
We are an independent organisation and have no funding sources that unduly influence the content of our site. Our funding is primarily through NSW Ministry of Health grants.
(19 May 2016) - Link
The content of this certificate has been collected by the HON Foundation and may not be used without HON's express consent.
The Health On the Net (HON) certificate guarantees that this website complies with the eight principles of the HON Foundation's Code of Conduct at the date indicated above. The persons responsible for the site commit to maintaining its compliance with the HONcode principles for the duration of the site’s certification.
However, despite the complaint system that has been put in place and the periodic review and automatic monitoring of certified sites to ensure maximum compliance with the HONcode ethical principles, it is impossible to eliminate all risks of incoherence that may appear.
Under no circumstances shall the HON Foundation and/or its partner(s) be held liable for any damages resulting from the use or the inability to use HONcode-certified websites. Similarly, the HON Foundation and/or its partner(s) shall not be held liable for the content of such certified websites or any other website accessible via a hypertext link or through third-party information.
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